FAQ

• Moissanite is a lab-created gemstone renowned for its diamond-like brilliance, fire, and durability. Unlike natural diamonds, moissanite is an ethical and affordable alternative, making it a popular choice for engagement rings, wedding jewelry, and everyday luxury accessories. At Mireli Jewelry, our moissanite stones are hand-selected for clarity and sparkle, offering the same visual impact as high-quality diamonds at a fraction of the cost.

Yes, every piece from Mireli Jewelry is crafted with certified 925 sterling silver, which contains 92.5% pure silver and 7.5% alloy for strength. Our silver is nickel-free, lead-free, and safe for sensitive skin. Whether you're buying a minimalist silver necklace, a moissanite engagement ring, or dainty hoop earrings, you can trust the material is genuine, long-lasting, and tarnish-resistant when cared for properly.

Moissanite offers more brilliance per carat than diamonds and is an eco-conscious, cruelty-free choice for modern consumers. At Mireli Jewelry, we specialize in fine moissanite rings, pendants, earrings, and bracelets set in 925 sterling silver and designed for elegance, meaning you enjoy the beauty of luxury without the ethical concerns or high price tag associated with mined diamonds.

Yes, Mireli Jewelry ships worldwide, including to the United States, United Kingdom, Canada, Australia, New Zealand, Germany, France, Japan, and South Korea. All orders are shipped with tracking, and we provide both standard and express delivery options. Whether you're shopping for yourself or sending a gift to a loved one overseas, we ensure your moissanite and silver jewelry arrives safely and beautifully packaged.

• Absolutely. Mireli Jewelry is loved for its elegant, thoughtful gifts — from moissanite promise rings and silver bracelets to custom name necklaces and anniversary jewelry. Our handcrafted pieces come in premium gift boxes, perfect for birthdays, Valentine’s Day, weddings, graduations, or "just because" surprises. We also offer custom engraving and gift notes to make each present extra meaningful.

• To maintain the sparkle of your moissanite jewelry and prevent tarnishing on your sterling silver, we recommend gently cleaning with a soft cloth and mild soap water. Avoid contact with harsh chemicals, lotions, or perfumes. Store your jewelry in a dry, airtight pouch or box. For long-term care, consider using a silver polishing cloth and avoiding humid environments.

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• Yes! Mireli Jewelry offers custom jewelry services, allowing you to personalize engagement rings, couple bands, name necklaces, and more. You can select moissanite size, silver plating options (white gold, rose gold, yellow gold), engravings, and even ring size adjustments. Our team will work with you to create the perfect piece for any occasion, whether it’s a unique bridal set or a thoughtful anniversary gift.

Yes, moissanite ranks 9.25 on the Mohs hardness scale, second only to diamonds. It’s extremely resistant to scratching, cracking, or chipping, making it a fantastic choice for daily wear in rings, wedding bands, or earrings. Combined with 925 sterling silver, Mireli Jewelry pieces are made to last through daily use with minimal maintenance.

• All Mireli Jewelry orders come with premium gift-ready packaging. For special occasions, you can add a free personalized message card at checkout. Whether you’re celebrating a proposal, birthday, or holiday, our packaging adds a thoughtful touch to every moissanite and silver jewelry purchase.

The "925" hallmark confirms that your jewelry is made of sterling silver containing 92.5% pure silver and 7.5% copper or alloy. This international standard ensures both quality and durability. All Mireli Jewelry products are stamped and certified for authenticity, so you can shop with confidence.

Yes. All our products are hypoallergenic, made from nickel-free 925 sterling silver and lab-grown moissanite. They are ideal for those with skin sensitivities, including for use in earrings, bracelets, and rings.

Standard international delivery typically takes 7–14 business days, depending on your location. Expedited shipping (3–5 days) is available at checkout. Orders are processed within 48 hours and come with tracking numbers and delivery notifications.

Mireli Jewelry offers a 30-day return and exchange policy. If you're not fully satisfied with your purchase, you can return unworn, undamaged items in their original packaging for a refund or exchange. We aim to make every shopping experience risk-free.

Yes. Once your order ships, you’ll receive a tracking number by email. You can monitor your delivery status anytime via our website or shipping partner links. Real-time updates ensure transparency and peace of mind.

Mireli Jewelry combines affordable luxury with ethical craftsmanship. Unlike mass-produced jewelry, our designs are hand-assembled and quality-checked. We focus on timeless elegance, sustainability, and personalized service, ensuring every moissanite or silver piece is truly special.

• Yes, our high-quality moissanite stones come with authenticity guarantees. Certificates are available upon request. We also offer a 1-year warranty for manufacturing defects, giving you confidence in your purchase.

• Yes! Mireli Jewelry’s men’s collection includes moissanite rings, cufflinks, bracelets, and chain necklaces made with 925 silver. Our men’s pieces combine masculinity and elegance—perfect for weddings, anniversaries, or fashion-forward everyday looks.

• Top trends include solitaire moissanite engagement rings, cushion-cut halo pendants, emerald-cut tennis bracelets, and minimal 925 silver stacking rings. Mireli Jewelry offers both modern and vintage-inspired collections to suit every taste.

• We advise removing your jewelry before swimming, bathing, or exercising to protect it from chemicals, saltwater, and moisture, which may tarnish silver or reduce the brilliance of moissanite over time.

• Yes, Mireli Jewelry supports wholesale partnerships and bulk custom orders for retailers, bridal parties, or gifting programs. Contact our team for volume pricing, private labeling, and exclusive design collaboration options.

• Yes. Our moissanite stud and drop earrings are crafted in hypoallergenic 925 sterling silver, ideal for sensitive ears and long-term wear. Each earring is lightweight and designed for comfort and shine.

• Best sellers include our Classic Moissanite Solitaire Ring, Sterling Silver Tennis Bracelet, Personalized Birthstone Necklace, and Moissanite Drop Earrings—all favored for their elegance and affordable price points.

• We offer an online ring size guide and printable sizing tool. If you’re between sizes or unsure, we recommend choosing the larger size or contacting us for assistance. Resizing services are also available.

To ensure the best quality and service, Mireli Jewelry is sold exclusively on our official website. This allows us to offer full customization, fast global shipping, and direct customer support.

Our support team is available via email, live chat, and social media. We respond within 24 hours and are happy to help with sizing, orders, shipping questions, or custom design requests.